Frequently Asked Questions


What Does “Fractional” Mean?

At Nova X Solutions, fractional is about being a fractal within the overall business

A fractal is a structure that mirrors the whole.

It reflects the same standards, rhythm, and integrity of the larger system, just at a different scale.

That is how we approach fractional executive support.

We do not sit outside your business.
We do not operate as a detached contractor.
We integrate into the operational fabric.

We reflect your standards.
We uphold your systems.
We protect your reputation.

What is a fractional executive assistant?

A fractional executive assistant is a highly experienced EA who works with your business on a part-time or contracted basis. Instead of employing a permanent staff member, you engage executive-level support for a set number of hours per week.

This model is ideal for:

• Property directors and licensees
• Boutique real estate agencies
• Commercial property groups
• Construction and development firms
• Professional services leaders
• Growing SMEs

Fractional support gives you structure, accountability and operational consistency without the cost, risk or management of a permanent hire.

How is a fractional EA different from a virtual assistant?

A virtual assistant typically focuses on task execution, data entry, inbox management and diary bookings. Think 'administration assistant.' 

At Nova X we have hired our own Virtual Assistant, Sienna Dorrington, currently in training with the Founder here in Western Australia as well as a handful of vetted industry specific virtual assistants operating in Perth and the south west. 

As for a fractional executive assistant, they operate at a strategic level.

At Nova X Solutions, fractional business support includes:

• Director-level administrative support
• Compliance tracking
• Contractor coordination
• Project management support
• Event and launch support
• Investor and stakeholder communication
• Systems refinement

This is not entry-level assistance. It is executive partnership.

How many hours do I need per week?

Most clients begin with an average of 5 hours per week. It comes down to the support required by the client and the capacity of the executive assistant. 

Five to ten hours a week is often enough to stabilise operations, reduce pressure on the director, and create structure around recurring workflows.

As your business grows, support can scale.

Fractional EA support often acts as the bridge between “doing everything yourself” and hiring a permanent part-time operations manager or EA.

Is fractional support suitable for property directors and licensees?

Yes. In fact, this is one of the most common use cases.

Boutique agency leaders are:

• Listing
• Negotiating
• Managing compliance
• Handling escalations
• Overseeing staff
• Protecting brand reputation

Success concentrates pressure at the top.

A fractional executive assistant provides operational relief while you remain client-facing and growth-focused.

What tasks can a fractional business support provider handle?

Common services include:

• Inbox and communication management
• Deadline tracking and follow-up
• Document preparation and formatting
• Compliance systems
• Lease and contract administration
• Marketing coordination
• Event planning and execution
• CRM management
• Investor reporting support
• Website updates and content coordination
• Process documentation and SOP creation

Every engagement is tailored to the business.

Why not just hire a part-time employee?

Hiring comes with:

• Recruitment time
• Onboarding costs
• Superannuation
• Leave entitlements
• Training investment
• Performance management

Fractional support provides:

• Immediate experience
• No long-term employment commitment
• No HR burden
• Scalable hours
• Lower overhead

You gain executive capability without employment complexity.

Is fractional executive support secure and confidential?

Yes.

Confidentiality, discretion and data security are non-negotiable. At Nova X we have a clause in our confidentiality in our Engagement Letter. 

Systems, passwords and documentation are handled with professional standards and secure management practices.

For directors handling high-value transactions, commercial developments or investor relationships, confidentiality is critical.

Do you work on-site or remotely?

Nova X Solutions provides both remote and in-person support across Perth, Western Australia. It will often come down to the current capacity of your fractional executive assistant. 

Many operational tasks are handled remotely for efficiency. On-site presence is available for:

• Major project launches
• Events
• Property campaigns
• Strategic planning sessions
• Key stakeholder or client meetings
• High-level administrative meetings

The structure is designed around what delivers the greatest value.

What industries benefit most from fractional business support?

While fractional executive assistance suits many sectors, it is particularly effective for:

• Real estate agencies
• Commercial property groups
• Property syndicators
• Construction and development firms
• Leadership and consulting practices
• Growing SMEs with lean teams

If you are carrying operational pressure personally, you are likely ready for fractional support.

How quickly can support begin?

Engagement can begin once scope and hours are agreed.

The onboarding process typically includes:

• Business overview session
• System access setup
• Priority mapping
• Workflow assessment
• Immediate pressure-point triage

Within the first few weeks, most directors report improved clarity and reduced mental load.

How much does a fractional executive assistant cost in Perth?

Fractional support is designed to be more cost-effective than employing a permanent EA at executive level, while delivering equivalent capability.

Most businesses find the investment justified by:

• Reduced decision fatigue
• Increased operational efficiency
• Stronger compliance oversight
• Faster project completion
• Better stakeholder communication

If you are asking whether you can afford it, the more accurate question may be whether you can afford to continue carrying everything yourself. 

When should a business owner consider fractional support?

You should consider engaging a fractional executive assistant if:

• You are missing follow-ups
• Your inbox controls your day
• Compliance deadlines feel reactive
• Projects stall without your input
• You cannot step away without disruption
• Growth feels heavy instead of energising

Fractional support restores structure and momentum.

What results can I expect?

Clients typically experience:

• Clearer operational systems
• Reduced stress
• Greater focus on revenue activities
• Improved communication flow
• Stronger documentation control
• More professional execution across the business

In high-value industries such as property and development, execution detail directly affects reputation and revenue.

Looking for a Fractional Executive Assistant in Perth?

Nova X Solutions provides fractional executive and operational support for directors and growing businesses across Western Australia.

If you are ready to explore structured, professional business support without hiring full-time staff, contact us to discuss a tailored fractional model.