Privacy Policy

Nova X Solutions

Effective: 2 January 2026

Nova X Solutions is committed to protecting your privacy and handling personal information with care, transparency, and respect. This Privacy Policy explains how we collect, use, store, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal information we collect

We may collect personal information including, but not limited to:

  • Name
  • Email address
  • Phone number
  • Business name
  • Any information you provide via contact forms, enquiry forms, or email correspondence

We only collect personal information that is reasonably necessary for our business activities.

2. How we collect personal information

Personal information is collected when you:

  • Submit an enquiry through our website
  • Subscribe to our newsletter or marketing communications
  • Contact us via email or phone
  • Engage our services
  • Interact with our website, including through cookies and analytics tools

3. How we use personal information

We use personal information to:

  • Respond to enquiries and communicate with you
  • Provide business support and related services
  • Send newsletters, updates, or marketing communications (you may opt out at any time)
  • Improve our website, services, and user experience
  • Meet legal and regulatory obligations

We do not sell or trade personal information.

4. Disclosure of personal information

We may disclose personal information to trusted third parties where necessary to operate our business, including:

  • Email marketing platforms
  • Website hosting and analytics providers
  • Professional advisers such as accountants or legal advisers

All third parties are required to handle personal information in a manner consistent with Australian privacy laws.

5. Cookies and analytics

Our website uses cookies and analytics tools, including Google Analytics, to understand how visitors use our site and to improve performance.

Cookies may collect non-identifiable information such as:

  • Browser type
  • Pages visited
  • Time spent on the website

You can disable cookies in your browser settings if you prefer.

6. Storage and security of personal information

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, or disclosure.

Personal information is stored securely using reputable platforms and systems, and access is limited to authorised personnel only.

7. Access and correction

You may request access to the personal information we hold about you, or request corrections if information is inaccurate, by contacting us using the details below.

We will respond to all requests within a reasonable timeframe.

8. Marketing communications

If you subscribe to our mailing list, we may send you updates, insights, or offers relevant to Nova X Solutions.

You may unsubscribe at any time by using the link provided in our emails or by contacting us directly.

9. External links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be published on our website.

11. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Nova X Solutions
Email: admin@novaxsolutions.com.au
Website: www.novaxsolutions.com.au